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Works According to Design

4-20-21   I remember the day well. 1999. I was on my way to a consulting gig in Louisiana. As I passed by the TV news on the multitude of monitors that exist in airports, there it was. A mass shooting in a high school in Littleton, CO. Columbine High School. Events were still unfolding. If I hadn’t needed to make a flight I likely would have sat and watched this for hours. I was mortified, as was much of

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